PRIVACY POLICY
Last Updated: 2025-06-15
1. INTRODUCTION
Scribbly (scribbly.se) ("we," "us," or "our"), operated by MFW Systems AB (Org. Nr. 5594228123), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transcription services (the "Service"). Please read this Privacy Policy carefully.
2. INFORMATION WE COLLECT
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account
- Use our transcription services
- Contact us for support
- Subscribe to our newsletter or marketing communications
This information may include your name, email address, and any other information you choose to provide.
2.2 File Content
When you upload audio, video, or other files for transcription, we process and store this content to provide our services, including enabling audio playback functionality within our platform. Files are retained to allow you to access and replay your audio content alongside transcriptions.
2.3 Usage Data
We automatically collect certain information about your device and usage of our Service, including IP address, browser type, operating system, access times, and pages viewed.
3. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Provide, operate, and maintain our transcription services
- Process your uploaded files and deliver transcription results
- Improve and optimize our Service
- Communicate with you about your account and our services
- Respond to your inquiries and provide customer support
- Send you technical notices and security alerts
- Comply with legal obligations
4. INFORMATION SHARING AND DISCLOSURE
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our Service, including payment processing (Paddle.com), cloud storage, and analytics services.
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
5. PAYMENT PROCESSING
Payment processing is handled by our third-party payment processor, Paddle.com. We do not collect, store, or have access to your payment card details. Please refer to Paddle's privacy policy for information about how they handle your payment information.
6. DATA SECURITY
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
7. DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Uploaded files are stored to enable ongoing access to audio playback functionality alongside your transcriptions. You may request deletion of your files at any time by contacting us at contact@scribbly.se.
8. YOUR RIGHTS
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to delete your personal information
- The right to restrict processing
- The right to data portability
- The right to object to processing
To exercise these rights, please contact us at contact@scribbly.se.
9. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to enhance your experience on our Service. You can control cookie settings through your browser preferences.
10. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
11. CHILDREN'S PRIVACY
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date and may provide additional notice through our Service or via email.
13. CONTACT US
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: contact@scribbly.se
Website: scribbly.se
BY USING OUR SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND AGREE TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED HEREIN.